Zillione, an Enterprise Technology Solutions Provider, Embraces Automation to Enhance HR Efficiency

Organization :
Brandix Apparel (Pvt) Ltd
Employees :
25,000+
Location :
Sri Lanka and Bangladesh
Industry :
Manufacturing
zillione_logo
Organization :
Zillione
Location :
Sri Lanka
Industry :
Information Technology
Employees :
200+
Organization : Zillione
Location : Sri Lanka
Industry : Information Technology
Employees : 200+
Introduction

A pioneer since 1979, Zillione has become a Sri Lankan powerhouse in enterprise technology solutions. Through strategic partnerships with industry giants and fostering in-house development talent, Zillione delivers best-in-class technology tailored to client needs. Over 700 clients across the globe have benefited from Zillione's "Customer First" approach. Zillione empowers businesses to overcome challenges & maximize IT investment, making their solutions the cornerstone for success in today's demanding landscape. Recognizing the ever-evolving needs of their own workforce in supporting clients, Zillione adopted PeoplesHR as their HCM provider.

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The Challenges:

Recognizing the limitations of manual processes in human resources management, ZILLIONe, one of Sri Lanka's top enterprise technology solutions providers, undertook a strategic initiative to improve efficiency and accuracy. Traditionally reliant on spreadsheets and manual data entry, these processes were susceptible to human error and hindered overall effectiveness. While a rudimentary internal payroll system had been implemented, it remained inadequate, particularly in complex tax calculations and ensuring overall data integrity. These shortcomings resulted in operational delays, potential inaccuracies, and undue pressure on HR personnel.

Inefficiency:
Inefficiency:
HR staff spent excessive time on repetitive tasks like data entry, payroll processing and leave request processing.
Increased Compliance Risks:
Increased Compliance Risks:
Manual processes were prone to errors in data entry and calculations, leading to payroll discrepancies. These discrepancies could result in non-compliance with tax regulations, labor laws, and other relevant HR and payroll standards.
Employee Experience:
Employee Experience:
Employees lacked efficient self-service options for tasks like requesting leave, tracking benefits, and accessing training materials.
Lack of Insights:
Lack of Insights:
Reporting was cumbersome and time-consuming, hindering HR's ability to gain valuable insights into workforce trends and make data-driven decisions.
Scalability limitations:
Scalability limitations:
The existing system couldn't accommodate ZILLIONe's growth plans, making it difficult to onboard new hires efficiently, which was a crucial factor for future success.
The Solution:

To address these challenges, ZILLIONe implemented PeoplesHR, a comprehensive HCM (Human Capital Management) solution. PeoplesHR offered several features designed to streamline processes, improve data accuracy, and empower employees. Here's a breakdown of how PeoplesHR addressed specific problems:

Streamlined Processes:
Streamlined Processes:
PeoplesHR automated key HR workflows such as payroll processing, leave request approvals, and benefit enrollment. It provided an integrated platform for storing and managing employee data.
Employee Self-Service:
Employee Self-Service:
Employees gained access to a user-friendly portal where they could submit leave requests, track benefits, access training resources, and manage personal information
Real-Time Reporting & Analytics:
Real-Time Reporting & Analytics:
PeoplesHR offered pre-built reports and a user-friendly report builder, enabling HR to generate reports with ease & gain valuable insights from workforce data. User satisfaction with report accuracy significantly increased as human error was minimized. Furthermore, report generation volume saw a remarkable 40% relative increase, showcasing the expanded capabilities and efficiency brought about by automation.
Improved Data Quality:
Improved Data Quality:
PeoplesHR provided tools for data validation and ensured data consistency across all functionalities.
Adaptability & Scalability:
Adaptability & Scalability:
PeoplesHR offered a flexible and scalable platform that could easily accommodate ZILLIONe's growth plans. PeoplesHR streamlined the onboarding process for new hires, facilitating their swift integration into the organization. The system's inherent flexibility allows the seamless addition of new features as business needs evolve. Data import efficiency within the Benefits Management module demonstrably improved by 78% following the implementation of a bulk upload functionality. Significantly, PeoplesHR facilitated full automation of critical HR processes, encompassing employee information management, performance evaluations, training & development programs, benefits administration, report generation, and payroll

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Transformative Results:

The implementation of PeoplesHR resulted in significant improvements across
various aspects of ZILLIONe’s HR operations:

Increased Efficiency: Automation of key HR functions freed HR staff to focus on strategic initiatives.
Payroll processing time reduced by 75%.
Leave request processing 80% efficiency increased by 80%.

Data extraction efficiency also saw significant improvements,

increase for employee
hierarchy data.
Benefit request processing became 67% more efficient with automated notifications & self-service options.
increase for life cycle
details.
Report generation efficiency skyrocketed by 87% with pre-defined reports and a user-friendly report builder.
Improved Accuracy:

Elimination of manual data entry significantly reduced errors in employee records and payroll calculations, achieving 100% accuracy.

Enhanced Employee Experience:
Enhanced Employee Experience:
Employees gained self-service options that improved their experience and reduced their dependence on HR for basic tasks.
Leave request efficiency increased by 80%.
Benefit application efficiency 87% saw an 87% increase.
Benefit approval efficiency reached a staggering 92% with automated HR notifications.
Check-in/out efficiency rose by 50% with biometric integration.
Benefit reminder efficiency jumped by 67%.
Training need request efficiency improved by 75% with employees empowered to directly submit requests.
Data-Driven Decision Making:
Data-Driven Decision Making:
Enhanced reporting provided HR with valuable insights for workforce planning, talent management, and resource allocation.
Scalability for Growth:
Scalability for Growth:
PeoplesHR facilitated seamless onboarding of new hires with a 67% efficiency increase and scaled effortlessly to meet ZILLIONe's growing workforce.
Sustainability:
Sustainability:
The transition to a paperless HR system resulted in a significant reduction in paper usage, achieving a commendable 90% average monthly reduction, demonstrating ZILLIONe's commitment to environmental responsibility.
Conclusion:

ZILLIONe's successful HR transformation with PeoplesHR serves as a prime example of how modern HRIS solutions can revolutionize organizational processes. Increased efficiency, improved data accuracy, and a more empowered workforce were just some of the benefits ZILLIONe reaped from this strategic investment. This case study reinforces the significant impact HR technology can have on an organization's overall success.

About PeoplesHR:

PeoplesHR is a trusted provider of Human Capital Management (HCM) solutions across Asia Pacific, Africa, and the Middle East. The feature-rich platform caters to all HR needs, from daily tasks to strategic initiatives. With over 25 years of experience, PeoplesHR empowers over 1 million users in more than 1600 organizations across 20 industries in 40+ countries